Professional experience
Since 2009
IT and organisational consultant
Roles and areas of work:
- Project manager
- Business analyst, requirements engineer
- Test manager and test analyst
- Business process analyst
- Partnership with BAMC Consulting
4 years
IT solutions sales consultant
Key account management
3 years
IT service manager
2 years
IT trainer
IT security, servers and storage
3.5 years
IT service technician
IT security, server and storage solutions
6 years
Programmer and service technician
Software for construction trades
3 years
Programming and IT support
Part-time work for an architectural practice
Education and certifications
IT specialist
Higher technical college (HTL), Villach — IT and organisation
Consulting
- Certified Management Consultant (CMC) training and certification
- Training focused on change management
- Digitallotse certification (incite)
Software testing
- ISTQB Foundation Level training and certification
- Test automation with Java, Selenium, TestNG, Applitools, Selenium IDE and Katalon Studio
Requirements engineering and business analysis
IREB Foundation Level certification
Process management
Senior process management training and certification
Project management
PMA Level D project management certification
IT management and service management
ITIL, ISO 20000 and COBIT Foundation certification
Software development
- Programming in Swift, Python, Visual Basic, C, COBOL, Pascal and various scripting languages
- SQL and database modelling
- Software design using flowcharts and UML
Additional training
- Risk management
- Sales training
- Presentation skills
- Communication and change management
- Management and team leadership
- Work organisation and self-management
- Systematic troubleshooting and problem solving