IT Competence and Experience for Your Company
Matthias Santer
Consultant for IT and Organization
Email: ms@itplusorganisation.at
Phone: +43 660 908 67 23
Participation in Your Project
Do you lack resources/know-how to implement your IT project?
I support you with:
- Analysis of business processes
- Requirements definition
- Design of IT solutions
- Search and selection of IT solutions
- Testing and acceptance of IT solutions
- Project management
- Definition and improvement of business processes
IT Know-How
Do you want to build IT competence in your company and need support?
I support you in:
- Know-how transfer and coaching of your employees
- Thinking partner for strategic IT decisions
What I Can Do for You
I support you in improving the organization of your business processes. Often, small measures in IT are enough to achieve significant savings and efficiency gains:
- You save costs
- You gain time
- You increase quality for customers and employees
An efficient organization not only helps you through crisis times but also creates room for new, successful projects.
My Areas of Competence
Test Management, Test Design, Test Execution
Creation of test plans and test cases according to ISTQB methods. Management of test execution.
Test automation (Java, Selenium Webdriver, TestNG, Visual Testing (applitools), Selenium-IDE, Katalon Studio).
Business Process Management
Analysis of existing business processes for documentation purposes, process design and support in process optimization.
Business Analysis
Requirements analysis, creation of specifications or requirements documents, requirement engineering, requirement management.
Project Management
Project management according to PMA / IPMA methods.
Change Management
Every project also means change for those involved, which can trigger fears and blockages. I use change management supportively (methods of the Neuwaldegg consulting group).
IT Operations and IT Service Management
Experience as IT service technician and IT service manager. Implementation of process frameworks ITIL, ISO 20000 and COBIT.
Methods I Use
- Consulting services according to ISO 20700, EN 16114
- Analysis / Business Analysis according to IIBA BABOK (and various referenced standards)
- Requirements analysis and management (Requirement Engineering) according to IREB
- IT Testing / Test Analysis and Management according to ISTQB (and various Software Testing Standards)
- Process management according to ISO 9000 (and referenced standards)
- Service Management according to ISO/IEC 20000, ITIL, COBIT
- Project Management according to IPMA standard
- Change Management Tools (CMC)
- Consulting in person on-site and via video conference